Volunteer

Service-User Group Members

We run Behind Closed Doors Service-User Groups throughout the year.  We facilitate a group for women and a separate group for men.  As a member, you will play an important role in ensuring the voices of people who have experienced domestic abuse are heard and are central to decision making.

The role you will be involved in will include:

• Support decisions about our services, for example how support is delivered and can we make any improvements to our engagement with service users.
• Help us to ensure our work reaches everyone who needs our help Leeds, and this is tailored to the needs they have identified.
• Support us to ensure how we communicate is engaging and how we should talk about the work we do.
• Influence decisions about the future and focus of the organisation, in partnership with the Board of Trustees.
• Influence team training and the training we offer to the public and other professionals.

You will play a key role in shaping the group, including:

• How often the group will meet.
• How the make up of the group reflects the diverse community that we reach out to.
• Ensuring everyone’s voice is heard in the group.

About you:

• You are a current or previous service user of Behind Closed Doors.
• You share the values held by Behind Closed Doors.
• You are over the age of 16.

To find out more about joining the groups, or for an informal discussion, please contact: [email protected]

Trustees

We are looking for new members to join our Board of Trustees.

Behind Closed Doors provides support to individuals and families whose lives have been affected by domestic abuse. We deliver essential community support as part of the Leeds Domestic Violence commissioned service and run a specialist Prevention and Recovery Service alongside this.

This is an exciting yet challenging time for us, with the pressure of an increasingly tough financial climate as we respond to the growing demand for our services.

We recognise the value of a diverse Board made up of people with a range of skills and expertise. We are particularly interested in recruiting new members from a Health, Social Care, Local Authority Commissioning, Community or Legal background. Lived experience, at a time that is safe and right for you, is also valued.

Trustee Recruitment Brochure

To arrange an informal discussion about the role, please email [email protected]

Prevention and Recovery Service Volunteers

We are not currently recruiting for this volunteer role, we will update this page when vacancies become available.

Office volunteers offer well-being support over the phone, helping service-users while they wait for one to one support to begin.

Duties include:

• Answering incoming calls to the service from professionals, service users and those seeking more information, signposting where relevant and taking self-referrals.
• Making well-being calls to service users.
• Keeping service user records updated on our case management system.
• Supporting colleagues with administrative tasks.